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Notes from buyer

Your past experience in a similar project was very strong and so you have been awarded this opportunity.

Name
NSW Department of Customer Service
Owner
Dan Ward
Email
dan.ward@customerservice.nsw.gov.au

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Notes from buyer

Your response did not demonstrate the level of experience required in the area of similar projects.

Name
NSW Department of Customer Service
Owner
Dan Ward
Email
dan.ward@customerservice.nsw.gov.au

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Overview

Managed
Department of Customer Service
Opportunity owner
Layne Sharp
Layne.sharp@customerservice.nsw.gov.au
Type
Simple quote - restricted public view
Category(s)
Information and technology, Marketing and advertising
Opportunity ID
RTF ID: YR-2022-0107
Locations
All regions
Publish date
01-Apr-2023
Open date
13-Apr-2023
Close date
26-Jul-2023
Close time
09:00AM AEST
Completion date
10-Mar-2023

Description

Configuration, maintenance, and support of a single whole of Government go to market platform that replaces eTendering and integrates with other procurement systems.

Project goals

Go to market phase 2 will replace our existing eTendering and eQuote environments and will result in a single 'go to market' platform integrated with Supplier Hub, guided buying and catalogues that enables buyers to complete an end-to-end procurement activity from a simple direct engagement through to request for tender, supplier responses, evaluation and disclosure.

It will create a single place for suppliers to register and sell to Government, manage their information, find and apply for supply opportunities; and for buyers to find suppliers, post opportunities, evaluate responses, access systems and disclose contracts to target supply opportunities. It will increase diversity and spend with SMEs, aboriginal-owned organisations and start-ups to report on procurement against policy targets and support Government initiatives.

Scope

The vision is of a unified general-purpose platform (one domain, many applications) that will over time extend to encompass or incorporate the NSW procurement ecosystem.

This is based on consistent approaches that leverage existing investments where they make sense and positions for long term success.

Requirements

Carefully read each question and answer as succinctly as possible.

Marketing material and case studies should not be attached unless specifically requested by the buyer.

Global requirements

  1. Modern slavery

  2. Mandated scheme

    This category has a mandated scheme, to be awarded this contract you will need to be a member of ICT Services Scheme SCM0020.

    Are you a member of SCM0020?

Opportunity requirements

  1. Capability

    Demonstrated experience in providing comparable services (procurement or otherwise) in relation to complex whole of Government workflows with variations required depending on agency/cluster needs.

  2. Are you an Aboriginal supplier?

  3. Attach documents relating to the below criteria if the procurement value has been indicated to be above $10Million.

    1. Provide a draft Aboriginal Participation Plan as part of the Proposal response identifying how you will meet the individual contract requirements and targets for Aboriginal participation.
    2. Provide a final Aboriginal Participation Plan at the commencement of the contract demonstrating how you will meet the individual contract requirements and targets for Aboriginal participation.
    Added files

    note Draft plan.pdf (289 KB)

    note Targets plan.pdf (289 KB)

  4. Compliance with applicable legislation and standards.

    Are you willing to comply with legislative obligations under the following Acts?

    1. NSW Work Health and Safety Regulation 2017
    2. NSW Workplace Injury Management and Workers Compensation Act 1998
    3. Modern Slavery Act 2018 NSW

  5. Overall financial viability to satisfy business requirements

    Please provide a brief explanation (not more than 500 words) highlighting your financial viability to satisfy business requirements and meet objectives described in the RFP.

  6. Do you have current Public Liability insurance?

    Please attach your insurance documentation including the following information:

    1. Insurance company
    2. Policy number
    3. Expiry date
    4. Policy amount
    Added files

    file_open Public Liability.pdf (289 KB)

  7. Guideline documents

    Please download and read the following documents.

    1. NSWSES000456 - Statement of requirements.pdf (289 KB)
    2. NSWSES000456 - Statement of requirements.pdf (289 KB)

  8. Capacity to meet detailed scope of requirement

    Please download, complete and upload the template containing your responses.

    1. NSWSES000456 - Statement of requirements.pdf (289 KB)
    2. NSWSES000456 - Statement of requirements.pdf (289 KB)
    Added files

    note Template 1.pdf (289 KB)

    note Template 2.pdf (289 KB)

Terms and conditions

Mandatory terms and conditions apply to all opportunities.

Mandatory

note Mandatory requirements for SimpleQuote.pdf (289 KB)

Do you agree to the mandatory terms and conditions?

Opportunity specific terms and conditions

note Specific conditions for SimpleQuote.pdf (289 KB)

Do you agree to the opportunity specific terms and conditions?

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