A NSW Government website

NSW Government buy NSW

Create Scheme

Scheme details

Managed Insurance and Care NSW
Type Agency specific

Recommended
Scheme ID SCM11991
Scheme owner Sarah Bell
casemanagement@icare.nsw.gov.au
Start date:

01-Mar-2022 12:00 AM

End date:

01-Mar-2027 11:59 PM

Description

Prequalified Scheme for Lifetime Care approved case managers and care needs assessors.

Scope

Case managers and care needs assessors are required to support people with severe injuries including, traumatic brain injury, spinal cord injury, amputations, burns, and blindness.

Case managers and care needs assessors are expected to understand, and agree to work within, the Lifetime Care Scheme legislation and Guidelines, which can be found on the icare website https://www.icare.nsw.gov.au.

Prequalification does not guarantee work to service providers. Case managers are sourced first from the person’s local area, and therefore case managers from across NSW and ACT are encouraged to apply. Smaller numbers of interstate case managers are needed, primarily in the border states of Queensland and Victoria.

Approved Case Managers (Lifetime Care) provide specialised services across the rehabilitation continuum – from early post-discharge rehabilitation programs to lifelong support to achieve community participation and quality of life outcomes for people with very severe disabilities and complex circumstances.

Approved Care Needs Assessors: Applications are not currently being accepted for Approved Care Needs Assessors.

Instructions

Approved Case Managers

Applicants for the approved case management capability must have a least 5 years experience and should read the Scheme conditions, Terms of Agreement, Case Manager Expectations and Schedule prior applying to the Scheme.

Both businesses and sole traders will need to demonstrate compliance with the essential business requirements outlined in the on-line Application (below).

Where a business is applying, they will be assessed individually against the application criteria outlined in the application form. The following documents must be submitted for each case manager nominated by the business:

  • A completed Case Manager Application form
  • A current CV

Case Manager applications are reviewed quarterly and should be submitted by 20 February, 20 May, 20 August, and 20 November for review in that quarter.

Please see the icare website for more information about how to apply for additional case managers if your business is already approved.

Approved Care Needs Assessors - applications are not currently being accepted for Approved Care Needs Assessors.

Scheme Requirements

SCM11991 Scheme specific questions

Statutory obligations

Do you comply with the following statutory obligations associated with the provision of case management services to the groups selected in your application form?

  • Work Health & Safety Act 2011 (NSW)
  • Health Records and Information Privacy Act 2002
  • Child Protection (Working With Children) ACT 2012

Response type:

Radio button yes/no

Indemnity

Outline how your business will ensure that you and your approved case managers/care needs assessors hold and maintain the necessary insurances and where relevant,  Working with Children checks (or State equivalent) for the duration of the Scheme. (A Valid WWCC or Equivalent is a requirement when selecting to work with people under 18 years old).

Response type:

Text area

Capabilities

1 - Approved service provider capability

1A Complex rehabilitation case management

Applicants must be able to deliver expert rehabilitation case management for people with very severe disability such as those with traumatic brain injury and spinal cord injury. Essential core skills and experience include injury education and management; person-centred planning; coordination of complex, multi-disciplinary rehabilitation programs; monitoring and evaluation of outcomes; sourcing and working collaboratively with a wide range of health and care providers; supporting, motivating and engaging people with compromised self-efficacy; and working within legislative boundaries

Approved case managers Question 1:

Please provide a list of the employees/subcontractors that you wish to nominate to prequalify as an Approved Case Manager (Lifetime Care).

Approved care needs assessors Question 1:

Response type:

Free text

Approved case managers Question 2:

Complete the attached case manager application form and attach a current CV for each employee or subcontractor you are nominating for approval.

Approved care needs assessors Question 2:

Application Form Approved Case Manager
Application-Form-Approved-Case-Manager---SCM11991.docx

Response type:

File upload

1B Care needs assessment

Applicants must be able to deliver comprehensive, person-centred care needs assessment for people with acquired disability. Essential core skills and experience include, expertise in assessing risk and recommending safeguards, understanding of the role of the care needs assessor in the context of working with a funder, and excellent writing skills. Applicants will also need to demonstrate an understanding of specific considerations for care needs assessments for children (if applying to provide care needs assessments for this group)

Approved case managers Question 1:

Please provide a list of employees/subcontractors you wish to nominate to prequalify as an approved care needs assessor.

Approved care needs assessors Question 1:

Response type:

Free text

Approved case managers Question 2:

Complete and attach the care needs assessor application form together with a current CV and a deidentified example care needs assessment report for each employee or subcontractor you are nominating for approval .

Approved care needs assessors Question 2:

Application Form Care Needs Assessor
Application-Form-Care-Needs-Assessor---SCM11991.docx

Response type:

File upload

Approved case managers Question 3:

Do the applicants listed agree to complete at least 5 care needs assessments per annum should these be offered and within their scope of practice?

Approved care needs assessors Question 3:

Response type:

Radio button (Yes/No)

Approved case managers Question 4:

Do the applicants listed agree to use the digital care needs referral process to quote for available care needs assessments appropriate to their skills and experience?

Approved care needs assessors Question 4:

Response type:

Radio button (Yes/No)

Terms and conditions

  • Terms and Conditions
    Scheme-Conditions---Approved-Case-Managers-and-Care-Needs-Assessors-1.pdf (PDF, 233 kb)