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buy.nsw is a procurement platform being developed by the NSW Department of Customer Service and NSW Treasury. We aim to make buy.nsw the single procurement platform for all NSW Government.

The buy.nsw Supplier Hub is a place for NSW Government buyers and suppliers to connect. We publish a supplier list that buyers can use to find suppliers that meet their needs.

On the Supplier Hub, registered buyers can:

• Search the supplier list for registered suppliers
• View supplier profiles in detail, including due diligence documents, case studies and references, as well as membership to government contracts and schemes
• Find a specialist supplier
• Engage with diverse suppliers, such as
  • A supplier identified as Aboriginal or Torres Strait Islander owned or operated
  • A supplier that is identified as Australian Disability Enterprise
  • A small business or start-up
  • A small business or start-up
• Make contact with a supplier

Buyers don’t need to register to browse the supplier list, or use NSW Government procurement systems, but to see supplier profiles in detail you will need to register.

Signing up as a buyer will allow you to browse our list of registered suppliers in full detail.

Registration as a buyer is quick and easy. Al you’ll need to provide is your employment and contact information. Register as a buyer now.

Only our support team, policy officers and senior management can be granted access to your data. Suppliers will not have access to your contact details until the time that you choose to engage them. To understand more on how your data is used, please refer to our Privacy statement, or contact us if you have any concerns.

No, suppliers have no visibility of your data as a registered buyer, until the time that you choose to engage them.

While we validate that suppliers are eligible to register to sell, NSW Government buyers must still complete appropriate due diligence based on the value and type of procurement being undertaken, To better understand your responsibilities, refer to our buyer guidance.

No, the Supplier Hub is the place for suppliers to register, create an account and build a profile. All other activities including creating and advertising an opportunity, managing a scheme and disclosing contracts will remain on eTendering. You can use the Supplier Hub to gather information about suppliers that will help you determine which approach is best suited to your circumstances.

Often, how you approach a supplier will depend on the type of transaction. For smaller transactions, you may be able to enter into an agreement without the need to go to market. For larger transactions, you will still need to go to market in most instances. Please contact the procurement team in your organisation for guidance specific to you.

Find out more about how to approach the market.

No, only NSW Government employees and eligible non-government buyers can register to use the Supplier Hub.

Non-government buyers must seek a government representative to assist with procurement transactions before entering into a contract through our network. If you need further advice, please email the NSW Procurement Service Centre or call 1800 679 289 during business hours.

For government employees, please refer to your department’s risk officer or legal counsel. They will help you to review the contract criteria, requirements and suppliers’ obligations.

If you require further assistance, please contact the NSW Procurement Service Centre by email on buy.nsw@customerservice.nsw.gov.au or by calling 1800 679 289, who can either provide advice or refer you to a subject matter expert.

For eligible non-government buyers, you will need to advise the government procurement officer you have established contact with and seek external legal advice to resolve the matter.

We welcome user feedback, please contact us if you’d like to report an issue or recommend a change.

As an agile development team, we are always looking for users willing to test the buy.nsw platform. You can join our testing panel testing panel.

buy.nsw is a procurement platform being developed by the NSW Department of Customer Service and NSW Treasury. We aim to make buy.nsw the single procurement platform for all NSW Government.

The buy.nsw Supplier Hub is a place for NSW Government buyers and suppliers to connect. We publish a supplier list that buyers can use to find suppliers that meet their needs.

On the Supplier Hub, registered suppliers can:

• Be found by buyers in our supplier list
• Access a dashboard to view current opportunities with NSW government such as tenders and schemes
• Build their profile by adding information such as case studies and contact details
• Update their information with account and team management tools
• Be contacted by a buyer

Yes. Different types of businesses can become government suppliers and how you supply depends on the nature of the contract and its size.

We encourage suppliers, especially SMEs, regional and Aboriginal-owned businesses, to register their businesses and be seen by buyers.

By completing registration, buyers will be able to find a supplier’s profile in our supplier list.

Buyers will use the supplier list to find suppliers who best meet their needs. So, the more information provided in a supplier profile, the more attractive a business will be to NSW Government buyers.

Registration is quick and easy.

To start registration, first create an account, we will then ask you to confirm your email. Once your email is confirmed, you can complete your registration.

You will need to provide the following:

• Company details
• Business name and ABN
• Contact details, including business address
• Company type and size
• Legal disclosures
• Products and services

By completing registration buyers will be able to find you through our supplier list. Once you have completed your registration you can then complete your supplier profile. The supplier profile provides a complete view of a supplier to buyers and can include:

• Licences, accreditations and awards
• Special capabilities and expertise
• References and case studies
• Government credentials
• Team members
• Promotional video

The supplier profile is optional and not required to appear in our search results. Once your account and profile are live, you can update your information whenever you need to. You will have access to:

• Your supplier dashboard where you can view opportunities relevant to your business
• Your supplier profile builder where you can update your profile for buyers to view
• eTendering to respond to opportunities, apply for Schemes and manage notifications
• Account and team management tools

Register as a supplier now.

If you are an overseas entity wishing to do business in Australia you will need to register for an Australian Business Number (ABN). You can apply for an ABN on the Australian Business Register portal.

If you are already registered on Supplier Hub you will not need to register again. If you are registered on eTendering you will receive an email asking you to create an account on Supplier Hub and verify the information we already hold. By doing this you are linking your eTender and Supplier Hub account. As Supplier Hub allows you to provide more information to buyers we encourage you to complete the Supplier profile at this time.

If you lose or cannot find your invitation email you can trigger the process from the Supplier Hub login page.

Read our quick start guide with easy to follow instructions to set up your profile. Read more.

No, buy.nsw is transforming NSW Government procurement and is the first step in registering to sell to Government. By creating an account in Supplier Hub you will also have an account to access eTendering so you can respond to opportunities, apply for Schemes and manage notifications for opportunities.

Any information you provide in your supplier registration and profile that is required for scheme application will automatically be pre-populated, dramatically reducing the time and requirements for scheme application. Any Schemes that you are a member of will automatically be listed on your supplier profile and visible to buyers.

You do not need to apply to be a member of scheme to sell to NSW Government.

eTendering is where NSW Government lists current market opportunities such as tenders and schemes. The Supplier Hub is a place where buyers can find suppliers who meet their needs. Buyers can then use eTendering to invite a supplier to respond to a tender.

Any active Scheme memberships you have attached to your user account will automatically appear on your supplier profile within 24 hours of completing registration.

If you are missing any Scheme memberships, please first confirm that the registered user that applied for the scheme is a team member and they have confirmed their invitation.

Only the registered user who applied for the scheme can manage their scheme memberships.

Yes. We support multiple companies for a single registered user. You can toggle between companies under your account page.

Supplier Hub allows suppliers to create and manage a profile for their business based on a unique valid ABN. All information gathered during the registration and profile building process is associated with that particular ABN and as such we do not allow suppliers to change the ABN for an active profile.

Instead we recommend suppliers that wish to change an ABN to register a new supplier profile. This is done simply by clicking the Register another company profile link in your dashboard and completing the registration process.

Any scheme memberships that are associated with your account will need to be updated via the scheme update process and approved by the appropriate scheme administrator.

Once approval has been given your scheme memberships will automatically be transferred to the new supplier profile.

If you are finding you are having issues while multiple tabs are open, we generally recommend that you try browsing the buy.nsw with one tab open at a time. If you encounter this error, we recommend limiting the number of tabs open to only two and refreshing the page you are on before continuing.

Feel free to let us know if you have any feedback for our development team.

Users will occasionally experience this issue if they are using an older browser. You can try removing the existing uploaded document, changing the date field and then re-uploading the document. If you continue to have issues, you can contact us directly.

We have not yet built a way for suppliers to remove team member, but we do have plans to implement this feature soon.

In the meantime, should you wish to remove a team member, get in touch with us and we’ll remove them on your behalf.

We welcome user feedback, please contact us if you’d like to report an issue or recommend a change.

As an agile development team, we are always looking for users willing to test the buy.nsw platform. You can join our testing panel testing panel.